Privacy Policy

**Privacy Policy**

Effective Date: 1 Oct 2021

At Healing Couples Therapy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

**Information We Collect**

When you visit our website or use our services, we may collect the following information:

- Personal Information: This may include your name, email address, phone number, and other contact details provided voluntarily when you contact us or schedule an appointment.
- Demographic Information: We may collect demographic details such as age, gender, and marital status to better understand our clientele and tailor our services accordingly.
- Usage Information: We automatically collect information about how you interact with our website, such as the pages you visit, the links you click, and your browsing activities.

**SMS Disclosure**

By registering, you agree to our Terms and Conditions and Privacy Policy.  You consent to receive phone calls and SMS messages from (Entity)  to provide updates on your request and /or marketing purposes.  Message frequency depends on your activity.  You may opt out by texting “STOP”. Reply Help for more Information, Message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties

**How We Use Your Information**

We use the information we collect for the following purposes:

- Providing and improving our services: We use your information to deliver personalized counseling services, respond to your inquiries, and enhance your overall experience with Healing Couples Therapy.
- Communication: We may use your contact information to send you important updates, appointment reminders, and promotional materials related to our services. You can opt out of receiving marketing communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

**Data Security**

We take the security of your personal information seriously and employ appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, and destruction.

**Data Retention**

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

**Third-Party Services**

We may engage third-party service providers to assist us in delivering our services and managing our website. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

**User Rights**

You have the right to access, update, or delete your personal information. If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us using the information provided below.

**Terms and Conditions for Phone Number Submission**

If you submit your phone number on our website, you acknowledge and agree to the following terms:

- The submission form includes a link to our Privacy Policy.
- Customers may opt of Communication anytime by responding STOP to any message
- We will not share or sell your mobile phone contact information to third parties for marketing purposes.

**Changes to This Privacy Policy**

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend reviewing this Privacy Policy periodically for any updates.

**Contact Us**

If you have any questions or concerns about our Privacy Policy, please contact us at healingcouplestherapy@gmail.com